Need Help?

Frequently Asked Questions

Order

Can I track my order online?

You can track your shipment by filling in the AWB number provided to you over mail at this link http://www.shiprocket.com/. In case of any questions you can write to us at info@bhairavijaikishan.com

How do I know my order has been confirmed?

We will send you an email and sms confirming your order to your registered email address and mobile phone number.

How long will it take for my order to be delivered?

We usually ship all orders within 2-3 weeks after order confirmation. If you live in India, kindly allow three to  seven working days for the courier. If you live outside India, your package will take a minimum of 14 working days to reach you once shipped.  The time taken varies depending on imports and customs procedures, which are out of our hands.

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, and the reason for return aligns with our return policy, we are happy to help. Just email us directly and we’ll take you through the process.

I want to change my order address. Can I?

Once you’ve placed your order, it can’t be changed. But don’t worry, if you’ve made a mistake in your address, write to us at info@bhairavijaikishan.com and we’ll help you out.

Will I have to sign for my order?

You, or an authorized person, can receive your order on your behalf. We record the name and signature of whoever receives your order.

How do I cancel an order?

An order once placed cannot be canceled.

Can I return/exchange my item? How?

If an item you ordered from bhairavijaikishan.com does not meet your expectations do write to us and we will happily try to assist you if the reason for return aligns with our return policy

SHIPPING

Does Bhairavi Jaikishan deliver internationally?

We ship nationally and internationally. Shipping within India is free. Shipping abroad will be charged additionally depending on your location and the total weight of the package.

How much are the custom duties and taxes for my order?

Customs duties vary from country to country, depending on the local regulations, and are payable by the end receiver to the local logistics provider

PRODUCT

Wash care: How do I care for my Bhairavi Jaikishan product?

Bhairavi Jaikishan garments must always be dry cleaned only.

Does Bhairavi Jaikishan customise?

Yes, we can customise outfits to your size and color specifications. Just send us an email on info@bhairavijaikishan.com or what’s app us on +919820033742.

OTHER

Are there any hidden costs? (Octroi, sales tax etc.)

All taxes are included in the retail price, so you can rest easy. If you live abroad however, your local customs authority may levy a duty fee.

Any question?

You can contact us through our contact page! We will be happy to assist you.